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Quality
Policy: “Customers must be the focus when offering pumping solutions so that
their needs are met on a continuous and growing basis”.
IMBIL’s
management is planned based on a Quality Management System – QMS – according to
the International Standard ISO 9001 version 2000. The QMS is established,
documented, implemented, maintained and improved continuously in order to reach
the quality standards required in all its business processes. Based on the
review of ISO 9001 Standard, “IMBIL’s Business Model” was established comprising
the identification of the essential feedback components in the internal and
external environments, including the Primary processes, of Support and
Management. The performance of the processes is monitored through a set of
efficiency and efficacy indexes and the actions aimed at improvement are a
result of the measurement and analysis of such processes. Quality Planning
defines how the quality requirements are complied with based on the
customer-related processes, from raw material and component receiving to final
product shipping and associated services provided. The Quality Objectives were
deployed based on the Quality Policy and IMBIL’s guidelines and are monitored on
a regular basis by means of proper indexes.
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